Better Customer Experiences with Data Analytics
Converting online prospects into lifelong customers requires the ability to analyze, manage and understand all your organizational data. Learn how Seriously blends art and data science to enhance their customer experience and generate new monetization channels in a highly competitive industry. Seriously’s Lead Data Scientist, Robert Parviainen, will share his secrets for using data to build lifelong customers. By watching, you’ll learn: • How to enhance the customer experience through data. Why data science is an important part of delivering high customer value. • How to choose key predictive indicators from thousands of possible variables. • Modern data warehousing tools and techniques to help avoid data bottlenecks.